Touch ‘n Go

Online casinos often have local payment methods on offer, with the sole purpose of attracting new customers. Touch ‘n Go is a popular e-wallet from Malaysia, used by more than 17 million customers in this Southeast Asian country.

It offers a wide range of services to users, from in-store payments and online transactions to depositing and withdrawing money at online casinos.
Continue reading to learn more about Touch ‘n Go. You will also discover if this payment method is the right choice for you.

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About Touch ‘n Go

Touch ‘n Go offers fast, convenient, and secure electronic payments, and it is used daily for various cashless transactions.

The first Touch ‘n Go card was introduced in 1997, and three years later, the SmartTAG card offered an easy way to pay tolls. By the late 2000s, Touch ‘n Go became a popular method for buying train and bus tickets and paying for parking.

Touch ‘n GO e-wallet was launched in 2017 as the company’s joint project between TNG Digital and Ant Group, a financial service affiliate of Alibaba. The partnership helped Touch ‘n Go increase its presence and popularity in Malaysia.

In addition to Touch ‘n Go, TNG Digital offers several other payment services, including an instant bank transfer with DuitNow.

Touch ‘n Go can be used for online gambling

Target Markets

Touch ‘n Go was available only in Malaysia for a long time. As of 2023, over 680,000 merchants (including online casinos) in this country accept this payment method. At the same time, more than 17 million users rely on Touch ‘n Go to carry out payments and receive funds.

The solution also allows users to benefit from DuitNow instant bank transfers. The e-wallet can be funded from bank accounts, allowing seamless payments and withdrawals at online casinos.

In 2022, Touch ‘n Go started offering its services in Singapore.

Touch ‘n Go Account

You must open a dedicated account before you can start using Touch’ n Go.
The first thing you need is the Touch ‘n Go app. You can download it via the official site or by scanning the QR code. After installing it, launch the app to initiate the registration process. Click Sign Up and enter your phone number. Before moving to the next step, you will have to enter the code sent via the OTP.

Then, you must set up a 6-digit PIN code. Make sure not to use personal information like a birthday or simple numerical combinations. This step includes choosing a security question and providing your answer. It represents an extra security measure that further adds to the protection of your account.

Enter your full name, choose your nationality, type of ID and its number, as well as your email address. Make sure to accept the terms and conditions and privacy policy. Once you are done, click Next.

Click on your profile and open the My Bank Card(s) section. Hit + to add a new card and its details: the number, date of expiry, CVV or CVV2 code. Turn on the Quick Payment feature to use the card as your favourite reload method. Click Add the Card, and then Done. That’s it; you are ready to make online deposits with Touch ‘n Go.

Finally, it is time to connect your e-wallet with DuitNow. Open your profile, click the DuitNow icon, and click Activate with Touch’ n Go eWallet. Tick the terms and conditions box, press Confirm once again, and input the OTP code to activate DuitNow Transfer.

How to Deposit with Touch ‘n Go?

Before depositing with Touch ‘n Go, you must open an account at a supporting online casino (or log in if you already have one). Visit the Cashier page and choose Touch ‘n Go as your preferred means of payment. Enter the sum you want to deposit, and click Next. Your online casino will generate a QR code; scan it to make the transfer. Use the mobile app to scan the QR code and confirm the payment.

How to Withdraw with Touch ‘n Go?

Cashing out with Touch ‘n Go is equally fast and straightforward. Choose the solution as your withdrawal method, enter the amount you want to claim and submit your withdrawal request. Now, wait for the transaction to be approved and for the money to land in your balance. Convenient, right?

Transfer Times, Fees, and Security

Speed and ease of use are the main benefits of using e-wallets. The same goes for Touch’ n Go. All payments with this method are processed instantly, enabling you to start playing games in a matter of minutes.
When it comes to withdrawals, they will take a bit longer, as your online casino must approve your request.

Great news: Touch ‘n Go doesn’t incur any fees for regular users. The company charges merchants (in this case, online casinos) for its processing services.

The Touch’ n Go e-wallet operates under a license from the Central Bank of Malaysia, guaranteeing a certain level of security. Also, upon installing the app, you will have to undergo account verification. The casino payment method comes with the electronic KYC procedure, which is crucial for keeping your wallet safe. Keep in mind that you won’t be eligible for the payment method’s money-back guarantee policy until you verify your account.

Online casinos accepting Touch’ n Go have their own deposit and withdrawal limits. You can find more information about these figures on the Cashier page. However, keep in mind that Touch ‘n Go also has certain limits.

The e-wallet has three tiers: Lite, Pro, and Premium. Each has different deposit and withdrawal limits. Lite can store up to RM200, Pro comes with a maximum of RM5,000, while the Premium tier allows users to hold up to RM20,000. Transaction limits for Lite, Pro, and Premium are RM2,000, RM5,000, and RM25,000 per month, respectively.

Lite is the default tier, available after opening a new account. Once you verify your identity, you can upgrade your tier and increase the available limit.