Before you type something in the chatbox, keep in mind that everything is monitored. You could easily be ejected from the game due to inappropriate behavior, so don’t give the casino reason to expel you. Jokes are fine if you keep the humor toned down. You should treat the dealer and anyone else at the table with respect if you want to be treated with respect too.
Of course, it goes without saying that you shouldn’t talk about anyone’s beliefs or political views with a dealer. You’re in a live casino, not a pub. Stick to the topic at hand and play the game.
You should never be rude or pushy and keep in mind that the live dealer isn’t responsible for your losses or bad hands – you probably have no one but yourself to blame. Any talk about sensitive issues could hurt someone’s feelings at the table, so restrain from talking about stuff that doesn’t belong in a live casino. Seducing the pretty dealers is another thing you shouldn’t try.
You should also avoid sharing your personal details. Gambling in live casinos is anonymous and you should aim to keep it that way. The dealer will never misuse them, but other players at the table might. Also, you shouldn’t use the chat feature to get to the customer support team. There’s probably a different kind of live chat or at least an email listed on the website you can use.
Before sitting at the table, you should know the rules of the game you’re playing by heart. Live dealers can occasionally provide short information about the rules but don’t expect them to describe how the game is played. They are too busy for it and it simply doesn’t fit their job description. If you want more info on the live casino game, consult the casino’s game FAQ.
If you drank alcohol before sitting at the table, make sure you’re in control. Drinking and gambling is generally a bad idea as it often leads to mistakes you’ll regret. In short, when talking to a live dealer, be polite and kind. Don’t take your losses out on a dealer – they’re just doing their job.
